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Turning Incident
Data into
Quality Decisions

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VaultGXP is your all-in-one Digital Pharma Solution

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LABORATORY INCIDENT

A laboratory incident is an unplanned or unexpected event in a laboratory setting that can compromise safety, product quality, data integrity, or regulatory compliance. These incidents can range from minor issues to serious accidents with potential for significant consequences.

  • Capture Events Early-Respond Effectively
  • Structured Investigations-Rooted in Accountability
  • Real-Time Oversight-Continuous Improvement

Capture Events Early-Respond Effectively

VaultGxP’s Incident Management module provides a centralized system to report, track, and investigate quality or safety incidents across the organization. Whether it’s a laboratory event, equipment malfunction, process deviation, or environmental breach, the platform ensures quick documentation and response. Structured forms, predefined categories, and automated notifications help teams act promptly—minimizing operational disruption and supporting GxP and regulatory compliance from the moment an incident is identified.

DMS software interface

Structured Investigations-Rooted in Accountability

Each incident progresses through a guided workflow for triage, root cause analysis, impact assessment, and resolution. Users can assign tasks, collaborate on investigations, and capture supporting evidence—ensuring consistency and transparency. Incidents can be linked to related CAPA, deviation, or audit records for holistic quality oversight. This structured and traceable approach not only supports compliance, but also helps identify patterns and prevent recurrence through targeted actions.

Real-Time Oversight-Continuous Improvement

With secure dashboards, VaultGxP gives QA and leadership teams full visibility into incident trends, response times, and risk areas. The system offers audit trails, electronic approvals, and KPI tracking—making inspection readiness and operational accountability seamless. By digitizing incident reporting and management, VaultGxP reduces manual errors, enhances team collaboration, and supports a culture of continuous quality improvement across all regulated processes.

Quick Guide to Our Solutions
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Stability Program

The VaultGxP Stability Program within a digital system provides a comprehensive, streamlined solution for managing stability testing.

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Warehouse Management

Warehouse Management Systems (WMS) optimize storage, tracking, and operations across multiple locations.

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QMS & Risk Management

GMPs provide a detailed roadmap for maintaining quality in drug production. These crucial guidelines dictate how manufacturers.

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Electronic Lab Notebook

Electronic Lab Notebook software digitizes laboratory workflows, enabling researchers to securely record, organize, share data.

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Deviation Management

Deviation Management is an essential process within Quality Management Systems (QMS), particularly in regulated industries.

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Laboratory Incident

In laboratory environments, particularly in regulated industries such as pharmaceuticals, biotechnology.

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Computer System Validation

VaultGxP's Computer System Validation ensures compliance with critical regulatory standards such as FDA 21 CFR Part 11 and GXP.

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Calibration & PM Program

The VaultGxP Calibration and Preventive Maintenance (PM) Program offers a digital solution that enhances the management.

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Regulatory Compliance

VaultGxP streamlines regulatory compliant, ensuring efficient, compliant submissions to global bodies like FDA, EMA, and PMDA.

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Change Management

Change Management is a critical process for any organization, particularly in dynamic industries like life sciences.

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Smart Audit

Smart Audit is a critical component of maintaining quality and compliance within regulated industries like pharmaceuticals.

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Learning Management

Empower Your Training with E-Learn" is a powerful tagline or slogan for promoting an e-learning platform or solution.

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OOS/OOT and Reporting

In industries like pharmaceuticals, biotechnology, and other regulated sectors, ensuring that products meet quality.

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Sample Management System

Sample Management covers the entire lab sample lifecycle—from login to generate a certification.

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QC Laboratory Services

Laboratory layout design services focus on optimizing space utilization, workflow efficiency, and safety by integrating.